There will be no refund for any cancellation made due to any circumstances at any point in time after the transaction of the purchase of the service and/or product. More info on cancellation policies.

Payment Schedule

To secure a booking with this vendor, please pay a 50% deposit via Aiido. The deposit paid will be released to the vendor after the service/product is delivered.

Remaining balance of payment will be collected by the vendor - Required upon confirmation of all booking details.

Terms & Condition

Booking Terms

In order to give us ample time to prepare for your event, all bookings have to be made at least three (3) weeks prior to the event date, subject to availability on that day. This is to give us sufficient time to work on the necessary preparations for your celebration!

Please note that the 70% balance payment has to be made in full upon confirmation of all booking details at least three (3) weeks before your event date. Your booking will only be confirmed upon receipt of full payment.

Confirmation of Booking

Once a booking is made through Aiido Portal, a member of Sprinkie Parties' team will be in touch with you either via email or the mobile number that you’ve provided us with, to go through the arrangements and details of your party.

You will also be assigned an official event stylist who will be put in charge of your event – he or she will be your main contact person and your go-to person for any of the needs and requests you may require.

Midnight Surcharge

A surcharge applies for all setups and tear downs required past 11:30PM and/or before 7:30AM.

Public Holiday Surcharge

Please note that a Public Holiday surcharge of $50.00 applies for all bookings that fall on a listed Singapore Public Holiday. 

Venue Surcharge

A surcharge of $10.00 is applicable for setups in offshore areas (Sentosa and Jurong Island) and Central Business District (CBD) denoted by the first 2 digits of the postal codes as follows: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard 22,23; Bras Basah 18, 19. An additional $10.00 surcharge applies for all setups within Marina Bay Sands.

Security Deposit

A refundable security deposit of $150.00 cash is required on the event date upon setup. This amount will be refunded to you once all event and decor items on loan are returned to Sprinkie Parties undamaged and in the same state as when handover was done.

Upon setup, you are required to inspect the event and decor items and acknowledge the condition and the amount of items on loan by signing our Hire Agreement, which also includes the retail value of all decor items.

Lost / Damages to Hire Items

Should any hire item become lost or damaged before teardown, you will be liable for reimbursing us for the full cost of replacement, based on the current retail value of the said item following the table provided in our Hire Agreement.

Please let us know immediately regarding any loss or damages. Your security deposit will be used to offset the replacement costs of the lost or damaged item(s).

Should the replacement value exceed the security deposit, you will be charged the additional costs which are payable within three (3) days from the event date.

Last Minute Changes

All finalized changes to your party booking have to be sent in to us two (2) weeks before your event date. It is the responsibility of the customer to notify us of any changes in a timely manner. Any changes proposed less than two (2) weeks before the event date will not be accepted.

Disclaimer

Sprinkie Parties reserves the right to change any listed terms & conditions, with or without prior notice.

In order to ensure quality of product is maintained, all set up and tear down is to be done by Sprinkie Parties’ staff.

Sprinkie Parties will not be held liable in any way for the security of the event, or damages or any losses or injuries that may occur during the event.

Sprinkie Parties may make referrals, but the final selection of external vendors is the responsibility of the customer. We will not be held liable in any way for any actions or non-performance on the part of any vendors or their parties.